Client Partner
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Own and grow a portfolio of SIY Global's enterprise clients, helping them turn leadership programs into results their executives will keep investing in.
- Location: Remote, US nationwide, with about 25% travel to client sites
- Reports to: Felix Sablan, Chief Client and Commercial Officer
- Compensation: $85,000 base plus variable pay tied to renewal and expansion, with an on-target earnings (OTE) of $105,000+ in year one and accelerators above plan
- Benefits: Competitive health, dental and vision benefits, plus Flexible Time Off
Who We Are
SIY Global delivers EQ-powered leadership development. Our approach is rooted in our origins at Google, where the Search Inside Yourself (SIY) program was originally created based on a unique blend of neuroscience, emotional intelligence, and attention training. In 2012, we launched a non-profit to bring our programs worldwide, and in 2022, we spun off as a venture-backed public benefit corporation.
To date, we've helped develop more than 500,000 people and certified more than 1,000 facilitators. Clients include Google, SAP, Allianz, Toyota Financial Services, Capital One, Cox, Pepsi, Grubhub, Saab, Georgia Tech and Rutgers Health.
What Makes Us Different
We believe the best leadership development starts upstream. Most programs focus on behavior: what leaders should say and do. We focus on what drives behavior, the fundamentally human skills of perception and emotional intelligence that shape how leaders read a situation and decide how to respond. Leaders who build these skills perform well even when conditions are high-stress and unpredictable, because they aren't relying on a script.
We believe in the power of live, instructor-led sessions that allow leaders to learn from each other, and we're always adding to a range of programs that address the toughest leadership challenges today.
Role Description
Our clients buy training because they want leaders who handle pressure better, teams that stay, and results they can point to. As a Client Partner, you'll help them get there, and help them make the case inside their own organizations for doing more.
You'll own a portfolio of enterprise accounts. About half your time goes to making sure current programs land well. The other half goes to growing your portfolio by 10–15% within the fiscal year.
You'll join a small, close-knit team that moves quickly, tests new ideas, and changes course when a client or the market tells us to. In return, you'll see how the whole company runs, from delivery to marketing to finance, and have a real hand in shaping it.
You'll Thrive Here If You:
- Like building long-term relationships.
- Get curious about what a client is really trying to solve, and enjoy turning a training request into a business case.
- Are comfortable engaging with stakeholders across many levels, from manager to executive.
- Want to own your accounts end to end, making delivery decisions that shape a program’s success.
- Are motivated by data and by seeing your efforts result in renewals and growth.
- Prefer a small, fast-moving team.
- Believe in our mission: that emotional intelligence can improve the world of work and help people accomplish difficult things while keeping their humanity.
Key Responsibilities
Client partnership and business cases
- Partner with L&D and talent leaders to understand the problems they are trying to solve within their business.
- Support them in making a strong business case that their executive team will fund.
- Identify business metrics that support continued investment in programs.
Account growth
- Own renewals and expansion across your portfolio.
- Build relationships across each client organization.
- Spot opportunities for expansion.
- Establish a consistent referral strategy.
Program design and delivery
- Work with our learning design team to shape programs that fit each client's challenges.
- Own your accounts end to end, including supporting delivery.
- Keep track of how clients are using our programs and the impact they're seeing.
Team and company
- Share client feedback with marketing, product, and leadership to shape how we move forward.
- Keep the CRM up to date so the team can track account health and pipelines at a glance.
- Identify ways to measure behavior change within client organizations.
What Success Looks Like
- By 90 days: You know every account's L&D sponsor, what they're measured on, and which executive controls the budget above them.
- By 12 months: You've grown your portfolio 10–15%. In at least two accounts, you've moved from a single program to a multi-year plan with an executive sponsor behind it.
What You Bring
- A track record of meeting or exceeding a revenue target across existing enterprise accounts.
- Experience building a business case with a mid-level buyer and getting a more senior leader to fund it.
- Experience selling leadership development or professional services.
- Comfort managing several stakeholders, long buying cycles, and deals in the tens of thousands or more.
- Strong communication skills, with both L&D teams and senior executives.
- Hands-on experience with a CRM. HubSpot experience is preferred but not required.
- Willingness to travel about 25% of the time.
Nice To Have
- Existing relationships with CHROs, CLOs, or other talent executives.
- A background in leadership development, organizational psychology, or corporate learning.
- Experience with facilitator-led programs.
- Familiarity with how L&D budgets get approved.
- Early-stage company experience.
Our Hiring Process
- A 30-minute conversation with Felix Sablan, our Chief Client and Commercial Officer.
- Two short assessments.
- A structured interview based on the requirements above.
- A work sample. We'll share a real, anonymized account and ask what you'd do with it.
- A final conversation with the team.
Benefits
- Competitive health, dental and vision benefits.
- Flexible Time Off, with at least three weeks a year recommended, planned with your manager.
- Remote work from anywhere in the US.
- Broad exposure to product, delivery, marketing and finance, not only your own function.
- A team that takes the mission seriously, and a real chance to help change how leadership development is done.
SIY Global is an equal opportunity employer. We evaluate every application against the requirements above.
